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Biological Variations
Knowledge of biological variations among people can be helpful in a number of ways. Physicians may use the information to make better matches for organ transplants or bone marrow donations. Individuals can use this knowledge to modify health and dietary practices to reduce their risk of certain diseases common to their ethnic heritage.

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Communication and Culture
The ability to provide and elicit accurate information is one of the foundations of sensitive and successful healthcare.

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Diversity and the Diversity Practice Model
The United States is a country of diverse people. In order to provide emergency department patients with the best care possible, you must be aware of this diversity and learn how to incorporate an understanding of and respect for diversity into your assessments and plans of care. This course will help you understand and apply the Diversity Practice Model in your practice. (55 minutes)

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Healthcare
In this course, you will explore how multicultural issues affect the health and healthcare practices of individuals, families, and communities. You will survey some key issues of multiculturalism, study immigration trends, and explore the ways in which cultural perspectives can impact healthcare. You will develop an understanding of various cultural issues while exploring the unique local and regional manifestations of culture. This understanding will provide a positive foundation for working with people outside of your own cultural group. (84 minutes)

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Social Organization and Environmental Control
Families, religious groups, schools, self-help groups, community centers, and a myriad of other institutions give organization to society. These institutions often play a role in teaching and regulating behavior and in providing care and support to their members. This course is designed to help the healthcare provider understand the impact of socialization on healthcare. (75 minutes)

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Space
This course focuses on variations in peoples perceptions and uses of personal space, interpersonal space, and environmental space. Although such variations may occur within one culture, variations across cultures and subcultures are often more pronounced. Understanding these cultural variations will help you become more sensitive to the needs of patients with diverse cultural backgrounds. (115 minutes)

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Time
Concepts of time vary from one culture to another. An understanding of variations in conceptions and perceptions of time is key in interactions with a multicultural population. This course discusses the various concepts of time, including linear, cyclic, static, dynamic, continuous, and discontinuous time. It identifies the special considerations that varying time orientations might require as well as the factors that influence time orientation. This course also explores the differences between clock time and situational time and teaches strategies for recognizing, examining, and resolving time-related conflicts within the healthcare setting. (112 minutes)

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